Support
Need help with talavo? Start here.
Contact
The fastest way to reach us is by email. We read every message and usually reply within a few business days.
E-Mail: support@talavo.app
When reporting a bug, it helps to include your iPhone model, iOS version, and a short description of what you were doing when the issue happened.
Frequently asked questions
How do I cancel talavo Pro?
talavo Pro is billed through your Apple ID. Open the iOS Settings app, tap your name at the top, choose Subscriptions, select talavo, and tap Cancel Subscription. Your Pro features stay active until the end of the current billing period.
How do I restore a previous purchase?
In talavo, open Settings and tap Restore Purchases. Make sure you are signed in with the same Apple ID you used for the original purchase.
How do I clear my browsing data?
Open Settings inside talavo and choose Clear Browsing Data. You can clear history, cookies, and cached files individually.
How do I add or edit shortcuts on the home screen?
Long-press any shortcut on the talavo home grid to edit, replace, or remove it. To add a new shortcut, tap the plus button and enter any URL.
Why does talavo ask about tracking on first launch?
That prompt is iOS App Tracking Transparency. Your choice only affects whether ads inside talavo are personalized. Every feature of the app works the same whether you allow tracking or not, and talavo Pro is never tied to that choice.
Does talavo work in the background?
Yes, audio and video you started inside talavo keep playing when the app is in the background or your screen is locked. Playback stops as soon as you end the session.
Privacy and legal
See our privacy policy for what data talavo collects, and our Impressum for company information as required under Austrian law.